Frequently Asked Questions
1. When will my order ship?
Most orders ship within 5–10 business days, as each item is handmade or made-to-order. You’ll receive tracking info once it’s on the way.
2. Do you accept returns or exchanges?
We do not accept returns or exchanges unless your item arrives damaged or incorrect. Please contact us within 5 days of delivery with photos if there’s an issue.
3. Can I request a custom order?
We love custom ideas! If you have a specific request or want to personalize a design (be it clothing or digital item), feel free to message us and we’ll see what we can do.
4. Do you offer local pickup?
At this time, we do offer in-person pickup locally (within the La Vernia/Floresville, TX area) only. All other orders are shipped with tracking for your convenience.
5. What sizes do your shirts come in?
We primarily use Gildan SoftStyle or Bella Canvas unisex tees, available in Toddler 3T – 5T, Child XS – XL, and Adult XSmall – 3XL. Size charts are available on each product listing for reference.
6. Is my personal information secure?
Yes! We use a secure platform, and your personal info is only used to fulfill your order. We never sell or share your data.