Store Policy
Each item in our shop is handmade or made-to-order with care. Due to the custom nature of our products, all sales are final. We do not accept returns or exchanges unless an item arrives damaged or incorrect. Please double-check sizing and personalization details before placing your order. If you have any questions before purchasing, we’re happy to help clarify!
Customer Care
Your satisfaction means the world to us! We’re a small business committed to providing high-quality products and prompt, friendly service. If you have any issues with your order, please reach out within 5 days of delivery so we can make it right. We respond to all messages as quickly as possible and appreciate your patience during busy seasons. Need help with customization of your digital download? We’re here to assist! Reach out and let us know and we can assist with editing your document.
Privacy & Safety
Your privacy is important to us. Any personal information you provide (such as your name, address, or email) is used solely to fulfill your order and communicate with you as needed. We will never sell or share your data with third parties. Our website is hosted on a secure platform to ensure your shopping experience is safe and protected.
Shipping Information
All items are handmade or made-to-order and typically ship within 5–10 business days. During peak seasons, processing times may vary slightly. We ship via USPS with tracking provided once your order is on the way. Please ensure your shipping address is correct at checkout—we are not responsible for delays or lost items due to incorrect addresses.
Digital Items
Digital items aren’t eligible for returns or exchanges because of the instant access nature of these items. Digital items TERMS OF USE – All digital items are for personal use only and cannot be resold or redistributed.